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Decision Intelligence

AI Pre-MER Decision Engine

AI-powered multilingual screening platform that automates pre-underwriting conversations, records and transcribes answers, performs wellness scanning, and recommends the optimal MER pathway.

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The Pre-MER Decision Process

A fully automated, AI-driven screening workflow that recommends the right MER pathway for every applicant.

1

Language Selection

Customer selects their preferred language from supported regional languages. The AI engine adapts the entire workflow accordingly.

2

AI Underwriting Questions

AI conducts a structured voice-based interview using intelligent underwriting question workflows tailored to the applicant profile.

3

Recording & Transcription

All responses are recorded and auto-transcribed using AI speech recognition. Summaries are generated for underwriter review.

4

AI HealthScan Integration

AI HealthScan wellness assessment is performed and integrated into the risk evaluation alongside the interview data.

5

Risk Recommendation

The risk engine analyzes all inputs and generates a recommendation: proceed to Tele MER, Video MER, or Full Medical Examination.

6

API Output & Integration

Structured JSON output with risk recommendation, transcript summary, and wellness indicators for integration with insurance core systems.

Pre-MER Decision Output
Tele MER
Recommended
Video MER
Alternative
Full Medical Exam
Not Required
JSON API Output
{"recommendation": "tele_mer", "risk_tier": "standard", "confidence": 0.91}

Pre-MER Engine Capabilities

Multilingual AI Voice

AI voice interaction in multiple regional and national languages.

AI Question Workflows

Structured underwriting question trees tailored to applicant profiles.

Automated Transcription

Real-time AI speech transcription for every conversation session.

AI Summarization

AI-generated concise summaries of applicant responses for underwriters.

Risk Recommendation Engine

Automated recommendation: Tele MER, Video MER, or Full Exam.

Preventive Risk Indicators

HealthScan wellness signals integrated into risk evaluation.

Fraud-Aware Workflows

Built-in anomaly detection and fraud indicator flags.

API-Ready JSON Outputs

Structured outputs for seamless integration with insurer systems.

Insurer Integration Support

Integration support for major insurance core platforms.

Automate Your Pre-Underwriting Screening

See how the AI Pre-MER Engine reduces manual screening effort and improves underwriting accuracy. Book a demo today.

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